Payment Policy
All payments for membership plans and advertising packages are non-refundable. Please review all details before making a payment.
Response Time
Our customer support team will respond to all inquiries within 24 hours and process account deactivation requests promptly.
Refund Policy
Please ensure you have all your queries resolved before making a payment for any of our membership plans. Payments made are non-refundable.
If you choose any of our advertising packages, kindly review the benefits carefully, as payments for advertising services are also non-refundable.
For any questions or concerns, please contact us at info@HomeTeacherHub.com. We'll get back to you within 24 hours.
Important: We recommend thoroughly reviewing our membership benefits and advertising packages before proceeding with any payment to ensure they meet your requirements.
Cancellation Policy
If you wish to cancel your membership after making a payment, please reach out to our Customer Support team at info@HomeTeacherHub.com. We will deactivate your account within 24 hours, but please note that no refunds will be issued in this case.
Cancellation Process
- Send an email to info@HomeTeacherHub.com with the subject line "Account Cancellation Request"
- Include your registered email address and full name in the email
- Our team will process your request and send a confirmation email
- Your account will be deactivated within 24 hours of confirmation
Frequently Asked Questions
Can I get a partial refund if I cancel mid-subscription?
No, we do not offer partial refunds for unused portions of your subscription. All payments are non-refundable once processed.
What happens to my profile when I cancel my membership?
Upon cancellation, your profile will be deactivated and will no longer be visible to other users on the platform. Your data will be retained as per our Privacy Policy.
Can I reactivate my account after cancellation?
Yes, you can reactivate your account by contacting our support team. However, you will need to make a new payment for the membership plan you wish to subscribe to.
Still Have Questions?
Our customer support team is here to help you with any questions regarding our refund and cancellation policies.